Refund Policy

Refund Policy
Little Brazil Foundation
Website: littlebrazilfoundation.org
Address: 2474 Insdale Trce NW, Acworth, GA, 30101
Phone: (678) 457-0805
Email: [email protected]

1. Introduction

At Little Brazil Foundation, we are deeply grateful for your generous donations and support. We strive to use your contributions effectively and responsibly to achieve our mission. However, we understand that there may be occasions when you need to request a refund. This Refund Policy outlines the conditions under which refunds will be provided.

2. Eligibility for Refunds

Donations made to Little Brazil Foundation are generally considered non-refundable. However, we will consider refund requests on a case-by-case basis for the following reasons:

Error in Donation Amount: If you made an error in the amount of your donation.
Duplicate Donation: If you accidentally made multiple donations.
Unauthorized Donation: If the donation was made without your authorization.

3. Refund Request Process

To request a refund, please follow these steps:

Contact Us: Send an email to [email protected] or call us at (678) 457-0805 with your refund request. Please include your full name, contact information, the date of the donation, the amount donated, and the reason for the refund request.

Review Process: Our team will review your request and may contact you for additional information. Refund requests will be evaluated on a case-by-case basis.

Refund Approval: If your refund request is approved, we will process the refund within 10 business days. The refund will be issued to the original method of payment used for the donation.

4. Refund Conditions

Timing: Refund requests must be made within 30 days of the donation date. Requests made after this period may not be eligible for a refund.

Refund Method: Refunds will be issued using the original method of payment. For example, if the donation was made by credit card, the refund will be issued to the same credit card.

Receipt: Upon processing the refund, we will send you a confirmation email with the details of the refund.

5. Non-Refundable Items

Certain items and contributions are non-refundable, including but not limited to:

Event Tickets: Donations or purchases related to event tickets are generally non-refundable unless the event is canceled or rescheduled.
Merchandise: Sales of merchandise are final and not subject to refunds unless the item is defective.

6. Contact Information

If you have any questions or need assistance with a refund request, please contact us:

Little Brazil Foundation
Address: 2474 Insdale Trce NW, Acworth, GA, 30101
Phone: (678) 457-0805
Email: [email protected]